Frequently Asked Questions

Yes — booking directly through hautevie.biz saves you Airbnb's guest service fee, which is typically 10–15% of your total. That's $200–$500+ back in your pocket on a typical weekend stay. You get the same cabin, the same experience, and direct communication with our team — at a lower price.

Absolutely. All payments are processed through Hospitable's secure, PCI-compliant booking platform with SSL encryption. We accept all major credit cards. Your payment information is never stored on our website.

Most cabins require a 2-night minimum stay. During peak weekends (holidays, spring break, fall foliage season), a 3-night minimum may apply. Check the booking widget on any cabin page for specific availability and minimums for your dates.

Yes, a refundable security deposit is held at booking. If no damage occurs, it's released within 7–14 business days after checkout. The specific amount varies by property and is shown during the booking process.

Full refund if cancelled 30 or more days before check-in. 50% refund for cancellations 15–29 days before. No refund within 14 days. For full details, see our Cancellation & Booking Policies page.

Check-in is at 4:00 PM and check-out is at 10:00 AM. Early check-in or late check-out may be available depending on the booking calendar — just ask us 1–2 days before your arrival and we'll do our best to accommodate.

All cabins feature smart lock, contactless self check-in. You'll receive a personalized entry code by text the day of check-in, along with detailed directions, Wi-Fi info, and a digital guidebook with house details and local recommendations.

Dallas/Fort Worth: ~3 hours (190 miles) via US-75 and US-69. Oklahoma City: ~3 hours via Indian Nation Turnpike. Tulsa: ~3.5 hours. Houston: ~5.5 hours. Austin: ~6 hours. Shreveport: ~3 hours. Most of our guests drive from the DFW metroplex.

No — all of our cabins are accessible via paved or well-maintained gravel roads. A standard sedan or SUV will work just fine year-round. GPS is generally reliable in the area, but we also send detailed driving directions with your booking confirmation.

Broken Bow is a year-round destination. Fall (October–November) offers spectacular foliage; spring and summer are ideal for lake activities, hiking, and enjoying the pool; and winter brings cozy cabin vibes, heated pools, and peaceful forest walks. Every season has its own charm.

Yes, every cabin has a private driveway with room for multiple vehicles. Several cabins also have space for boat trailer parking. The Avalon and Aroha feature EV chargers (Tesla-compatible) on the property.

Our largest cabin, LivNLove, sleeps up to 22 guests across 6 bedrooms — including 5 king suites with private ensuites and a bunk room sleeping 12. The 10,000 sq ft compound features 6.5 bathrooms, a lighted sport court, dual game rooms, two hot tubs, a rooftop deck, and a fire pit — perfect for group getaways, family reunions, and milestone celebrations.

Every cabin has a fully equipped gourmet kitchen including a full-size refrigerator, oven, range, microwave, dishwasher, coffee maker, toaster, blender, and a complete set of cookware, dishes, utensils, and glassware. We also provide basic spices, cooking oil, coffee, and dish soap to get you started.

Yes. Hotel-quality bed linens, bath towels, hand towels, and washcloths are provided for every guest. We also supply shampoo, conditioner, body wash, and hand soap. A washer and dryer are available in every cabin for longer stays.

Yes — every cabin has high-speed Starlink Wi-Fi with more than enough speed for streaming, video calls, and remote work. Network name and password are provided in your digital guidebook at check-in.

Yes. All pools and hot tubs at our cabins are heated and available year-round, including through winter months. There's nothing quite like a warm soak under the pines after a crisp fall hike. Check each cabin's page for specific pool and hot tub details.

The Jade has a full pickleball and basketball court plus a game room. LivNLove features a lighted sport court and dual game rooms. The Avalon, Arcadia, and Aroha each have game rooms with arcade machines, pool tables, and more. See our comparison table for a full breakdown.

The Avalon, The Arcadia, and LivNLove welcome dogs (up to 2 with advance approval). A pet fee applies per stay. Dogs must be leashed outdoors and should not be left unattended in the cabin. Our non-pet cabins are kept pet-free for guests with allergies.

Yes, the primary guest on the reservation must be at least 25 years old. This policy protects both our guests and homeowners.

Our cabins are designed for family gatherings, group getaways, bachelor/bachelorette weekends, and celebrations — as long as the group stays within the stated max occupancy. Large-scale events requiring external vendors or equipment are not permitted. Quiet hours (10 PM – 8 AM) are observed out of respect for neighboring properties.

All cabins are strictly non-smoking indoors. Smoking is permitted outdoors only, away from windows and doors. A cleaning surcharge will apply if evidence of indoor smoking is found.

Text or call our guest support team anytime — we respond quickly, typically within minutes. We have local maintenance on standby to address issues during your stay. Our goal is to resolve any problem same-day so your vacation isn't interrupted.

Hochatown's main strip is minutes from all our cabins and has dozens of restaurants, breweries, and shops. The nearest full grocery store (Brookshires) is in the town of Broken Bow, about 15–20 minutes south. We include a curated list of our favorite local spots in your digital guidebook. Check out our Broken Bow Guide for more.

Beavers Bend State Park for hiking, kayaking, and trout fishing. Broken Bow Lake for boating and swimming. ATV trails through the Ouachita National Forest. Hochatown for breweries, restaurants, boutique shops, and mini golf. Horseback riding, zipline tours, and more. With heated pools and game rooms at the cabin, you'll never run out of options — rain or shine.

Yes. Every cabin has outdoor seating areas, a fire pit for evening s'mores, and a gas grill for cooking. Many cabins feature covered outdoor living spaces with Smart TVs, so you can enjoy the outdoors in any weather.